Welcome to the mpawards website

Policies & Procedures

MP Awards is dedicated to providing a good quality service for its Approved Centres and Candidates.

 

We have a full range of policies covering all important subjects outlined below.

 

It is important to note that we are currently updating our policies, therefore the ones with a link are the current versions. If you need a copy of a Policy which is not live then please email vqadmin@mpawards.co.uk and we can send the last version to you.

 

 

Customer Service Policy        

 

Click here to open the Customer Service Policy

 

 

Appeals Policy

 

Click here to open the Appeals Policy & Procedures

 

 

Complaints Procedure & Complaints Form

 

Click here to open the Complaints Procedure

 

 

Maladministration & Malpractice Policy

 

Click here to open the Maladministration & Malpractice Policy

 

 

Reasonable Adjustments & Special Considerations Policy

 

Click here to open the Reasonable Adjustments and Special Considerations Policy

 

 

Invoicing Policy

 

Click here to open the Invoicing Policy

 

 

Whistleblowing Policy

 

Click here to open the Whistleblowing Policy

 

 

Data Protection Policy        

 

Click here to open the Data Protection Policy

 

  

Equality & Diversity Policy     

 

Click here to open the Equality & Diversity Policy 

 

 

Recognition of Prior Learning and Exemptions Policy

 

Click here to open the Recognition of Prior Learning and Exemptions Policy

×